Totem Resort
Totem Resort is located on the beautiful Lake of the Woods, Ontario Canada
With such breathtaking surroundings, Totem Resort is set against a backdrop of sparkling water, pine trees and blue sky. - One of the best freshwater fishing destinations in the world!

Interviews for Jobs in Totem Resort will start in the middle of February. The summer employment will start between April 15th and June 15th. You must be able to travel during that period of time to start your job. . All jobs have specific start dates due to training. Please click on each job below for more information

The updated pay rate is $2130 CDN per month (paid on the 3rd and 18th of each month) and $125 CDN per month Completion Bonus (paid only upon completion of the contract). Room & Board is $300 per month (3 meals a day plus snacks - staff room is always open for snacking on a variety of items like desserts, fruit, cookies, toast, salad, cereal, etc. based on availability). This job is 6 days per week and will start from May 3rd until the end of September or middle of October depending on how busy the resort gets.

                Jobs Available:
Food & Beverage Server
Maintenance Worker
Housekeeper
Grounds keeper
Front Desk Personnel
Dock Hand
Dishwasher
Cook


TITLE: FOOD AND BEVERAGE SERVER
OBJECTIVE:
The main function of the Food and Beverage Server is to provide the guests with personable, knowledgeable and efficient service of all food and beverage items.

DUTIES AND RESPONSIBILITIES:
The duties of the Food and Beverage Server include but are not limited to the following:


  • Greet patrons, present menus, inform of any specials, make recommendations and answer questions regarding food and beverage items
  • Take food and beverage orders and relay to kitchen and bar staff in a timely fashion
  • Up-sell wine and beverage items to compliment food selections
  • Serve all food and beverage orders efficiently using proper fine-dining techniques
  • Ensure guest satisfaction and report any problems or concerns to Dining Room Supervisor and/or Chef
  • Maintain accurate guest charge accounts
  • Present bills and process cash, credit or debit payments for “walk-in” patrons
  • Ensure that the dining room area is properly set, cleared and re-set throughout the entire shift
  • Ensure the dining room, bar, and mail lodge are always clean and tidy


Qualifications:

The candidate must be willing to relocate, and have previous serving experience. Experience with fine dining an asset. Must be a minimum of 18 years of age. Possession of Smart Serve or equivalent certification an asset. The applicant must be available for work by May 1st.

I hereby acknowledge that I have read and fully understand the above job description and agree to adhere to all outlined policies, rules and regulations.


TITLE: Maintenance Worker
OBJECTIVE:
The main function of the Maintenance Worker is to carry out maintenance and repairs on the Resort’s buildings, systems and equipment.

DUTIES AND RESPONSIBILITIES:
The duties of the Maintenance Worker include but are not limited to the following:


  • Plan and organize daily requirements for maintenance and repairs
  • Ensure all tools and equipment are in good working condition, organized and secured from theft
  • Work with the Housekeeping Supervisor and the General Manager to ensure that all buildings are in good condition and perform repairs accordingly
  • Maintain accurate log of repairs completed, and provide status updates to the General Manager
  • Perform regular scheduled maintenance on all major systems, including but not limited to: sewage and septic systems, water purification systems, drainage systems, electrical systems and generators (Wiley Point)
  • Respond to calls from various departments


Qualifications:

The candidate must be willing to relocate, must have a previous experience in a maintenance role. The candidate must have a basic understanding electrical systems, plumbing and carpentry. The candidate must have good organizational and time-management skills. The candidate must be available to start work by May 1st.
 

TITLE: HOUSEKEEPER
OBJECTIVE:
The main function of the Housekeeper is to properly and efficiently clean and prepare all guest rooms and cabins using various cleaning agents and equipment.

DUTIES AND RESPONSIBILITIES:
The duties of the Housekeeper include but are not limited to the following:


  • Sweep, mop, wash, wax and polish floors
  • Dust furniture and vacuum carpeting, draperies, area rugs and upholstery
  • Wash all windows, inside and out
  • Make beds, change sheets, distribute clean towels and toiletries
  • Clean coffee makers and replenish supplies
  • Clean and disinfect kitchen and bathrooms
  • Wash, dry and put away dishes in rooms and cabins
  • Wash, dry, fold and store linens and towels on a daily basis
  • Pick up any debris and empty all trash containers inside rooms, cabins and on deck areas
  • Ensure proper storage and maintenance of all cleaning supplies and equipment


Qualifications:

The candidate must be willing to relocate, and previous e experience is an asset. The applicant must be available for work by May 15th.
I hereby acknowledge that I have read and fully understand the above job description and agree to adhere to all outlined policies, rules and regulations.


TITLE: GROUNDS KEEPER
OBJECTIVE:
The main function of the Grounds Keeper is to preserve and maintain all aspects of Totem Resort’s property using various equipment.

DUTIES AND RESPONSIBILITIES:
The duties of Grounds Keeper include but are not limited to the following:


  • Ensure that all grass is cut, raked, watered and maintained
  • Ensure that all overgrown trees and bushes are pruned
  • Operate power mowers, weed eaters, chain saws and 4-wheel vehicles
  • Plant flowers and grass as needed
  • Ensure that all beaches are raked or dragged daily
  • Empty all trash cans and other waste containers daily
  • Ensure that all outside ashtrays are emptied and cleaned daily
  • Perform routine maintenance jobs and repairs such as painting
  • Wash exteriors of cabins and common buildings
  • Ensure that all decks around main lodge and cabins are clean and organized daily
  • Ensure that all property is clean and free of any garbage or debris
  • Ensure that all fire boxes (beside cabins) are full
  • Perform routine inspections of outdoor lighting systems to ensure light bulbs are working and not burnt out
  • Assist with group shore lunches


Qualifications:

The candidate must be willing to relocate, and must be physically capable of using various motorized and manual lawn equipment. The applicant must be available for work by May 15th.
I hereby acknowledge that I have read and fully understand the above job description and agree to adhere to all outlined policies, rules and regulations.


TITLE: FRONT DESK PERSONNEL
OBJECTIVE:
The main function of the Front Desk Personnel is to assist guests with checking in and out, provide assistance with retail purchases and maintain accurate guest and staff charge accounts.

DUTIES AND RESPONSIBILITIES:
The duties of the Front Desk Personnel include but are not limited to the following:


  • Greeting and checking in Guests upon arrival
  • Assist guests with completing all paperwork and fishing license documentation
  • Answering the main switchboard in a polite and professional manner, transferring calls, and taking accurate messages
  • Assist guests with retail purchases
  • Ensure store and front office are clean, and fully stocked at all times
  • Maintain accurate guest and staff charge accounts
  • Perform monthly inventory counts
  • Assist with bi-monthly remittance of fishing licenses
  • Assist with guest check outs by recording, reviewing and summarizing guest bills
  • Assist with preparation of store orders
  • Respond to incoming and outgoing marine radio communications
  • General office duties as required


Qualifications:

The candidate must be willing to relocate, and must have superior verbal and written communication skills. Previous customer service and cash-handling experience an asset.


TITLE: DOCK HAND
OBJECTIVE:
The main function of the Dock Hand is to prepare and maintain Totem Resort’s Boats and entire Marina area.

DUTIES AND RESPONSIBILITIES:
The duties of the Dock Hand include but are not limited to the following:


  • Refuel all boats daily to ensure gas tanks are always full and maintain accurate records of all fuel consumption
  • Ensure that dock area and boathouse are always clean and organized
  • Ensure that the fish cleaning area is correctly cleaned and sanitized after every use
  • Always handle live bait properly and with care
  • Always be certain that every boat has the appropriate amount of live bait before leaving the dock
  • Be certain that all live bait brought back to the dock is returned properly and safely to the appropriate tank
  • Always ensure the safe and proper handling of the dry ice
  • Assist with shore-lunches and shore-lunch room deliveries
  • Ensure that the “Shore-lunch Run” boat is clean, full of gas, coolers are packed properly and placed in the boat and that all supplies are ready before 11:00 a.m.
  • Assist with “Wiley Runs” to transport guests and supplies
  • Assist “off lake” customers with Marina purchases and ensure proper payment
  • Assist with equipment rental and record rental data
  • Generate public awareness of fish and wildlife conservation and regulations
  • Provide assistance to the Guides and guest with the loading and unloading of boats as required
  • Prepare and maintain accurate records of all guest beverage orders


Qualifications:

The candidate must be willing to relocate, must be comfortable around boats and large bodies of water. Previous experience in the Hospitality & Tourism Industry an asset. Possession of a “Pleasure Craft Operator Card” an asset. The applicant must be available for work by May 15th.


TITLE: DISHWASHER
OBJECTIVE:
The main function of the Dishwasher is to wash, rinse and sanitize all dishes, flatware, glassware, pots and pans, and to ensure the proper storage of all cleaned items.

DUTIES AND RESPONSIBILITIES:
The duties of the Dishwasher include but are not limited to the following:


  • Wash work tables, cupboards and appliances
  • Clean and maintain staff lunch room, including all tables and floors
  • Remove all kitchen and dining room trash and clean garbage containers
  • Unpack and store kitchen and dining room supplies in designated areas or as directed by the Chef
  • Wash, rinse and sanitize all dishes, flatware, glassware, pots and pans
  • Store all cleaned items in designated areas
  • Assist dining room staff with laundry


Qualifications:

The candidate must be willing to relocate. Previous experience an asset. The applicant must be available for work by May 1st.


TITLE: COOK
OBJECTIVE:
The main functions of the Cook is to properly and efficiently prepare and cook a wide variety of foods under direct supervision of the Head Chef.

DUTIES AND RESPONSIBILITIES:
The duties listed represent most of the functions of the cook, however, are not limited to the following:


  • Prepare and cook complete meals or individual dishes and foods
  • Prepare and cook special meals for guests as instructed by the Head Chef
  • Work within planned forecast in regards to food portions, food requirements and costs, and minimize waste and spoilage
  • Assist Head Chef with menu planning and special events
  • Ensure that all areas of the kitchen are clean and sanitized according to Health regulations
  • Always ensure proper handling of food
  • Maintain proper time lines when preparing meals for service
  • Assist Head Chef with inventory and control procedures


Qualifications:

The position of the Cook is to prepare and cook a wide variety of foods under the direct supervision of the Head Chef. The candidate must be willing to relocate, must have a previous cooking experience, and must possess knowledge of Health Regulations in regards to Food Service. A Food Safe Level 1 Certificate would be an asset. The applicant must be available for work by May 15th.